Privacy Policy

1. Information We Collect

We may collect and process the following information:

a. Personal Information

Information you provide when contacting us or requesting a quote, including:

• Name
• Email address
• Phone number
• Property address (for job quotes or site visits)
• Project details or enquiry information

b. Business Information (Commercial Clients)

If you are a business client, we may also collect:

• Company name
• Business address
• Job specifications and requirements

c. Technical Data

Automatically collected information such as:

• IP address
• Browser type and version
• Device type
• Website usage data (pages visited, time on site)

d. Cookies

We use cookies to improve website functionality and understand user behaviour. You can disable cookies via your browser settings.

2. How We Use Your Information

We use your data to:

• Respond to enquiries and provide quotes
• Deliver bricklaying services
• Arrange site visits and communicate about projects
• Manage customer relationships
• Improve our website and services
• Comply with legal and regulatory obligations

We will only use your information where we have a lawful basis to do so.

3. Lawful Basis for Processing (UK GDPR)

Under UK data protection laws, we rely on the foloowing:

• Contract - to provide services you request
• Legitimate interests - to manage and improve our business
• Consent - for marketing communications (if applicable)
• Legal obligation - where required by law

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Trusted service providers (e.g, website hosting, IT support)
• Subcontractors or suppliers if required
• Legal authorities if required

All third parties are required to respect your data and keep it secure

5. Data Retention

We keep your information only as long as necessary to:

• Fulfil the purpose it was collected for
• Meet legal, tax, or accounting requirements

6. Data Security

We take appropriate measures to protect your personal data from loss, misuse, or unauthorised access. However, no online transmission is completely secure.

7. Your Rights (UK Residents)

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing or request restriction
• Withdraw consent at any time

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Third-Party Links

Our website may include links to other websites. We are not responsible for their privacy practicies.

9. Children's Data

Our services are not directed at children, and we do not knowingly collect personal data from individuals under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with revised date.

11. Contact Us

If you have questions or wish to exercise your rights, please contact us:

Business name: Kingshill Brickwork Limited

Email: info@kingshillbrickwork.com

Phone: 07889 564 643

Address: 714 London Road, Larkfield, Aylesford, Kent, ME20 6BL